Rialto & Jewish Quarter Tour - Reviews

Rating of the activity

7.60 / 10

7.6496342737722 1,595 review | 13,237 travellers

131 traveler-submitted photos

Customer scoring

807

342

187

126

133

Type of traveler

Traveling alone (205)

Couple (639)

Group of friends (175)

With small children (101)

With older children (218)

Reviews from real clients who booked our products.

See only reviews with text

Apr / 17 / 2025

Sergio A Alfonso Silguero

San Sebastian, Spain

I travelled with my partner

Bueno, es un tour ya pagado, hacen su trabajo ni más ni menos, son venecianos que hablan español… los free tour se curran mucho más … con mucha información sobre donde comer, transporte, etc… es lo que hay para el turismo en masa…

Well, it's a pre-paid tour, they do their job, no more, no less, they're Venetians who speak Spanish... the free tours put in much more work... with lots of information about where to eat, transportation, etc... it's what's there for mass tourism...

I travelled with my partner

Sentimos si algún aspecto de la visita no ha cumplido con lo que esperabas. Tendremos esto en cuenta de cara a mejorar el servicio que ofrecemos. Translate this opinion into English.

We apologize if any aspect of your visit didn't meet your expectations. We'll take this into account when improving the service we offer. Opinion translated. Show original.

Apr / 16 / 2025

Ariadna

Buenos Aires, Argentina

I travelled with teenagers

La guia fue super clara y muy amable. Fue un tour que nos gusto muchisimo. Translate this opinion into English.

The guide was super clear and very friendly. We really enjoyed the tour. Opinion translated. Show original.

I travelled with teenagers

Apr / 15 / 2025

Maria Jose

Spain

I travelled with my partner

Apr / 14 / 2025

Victor Manuel

Avila, Spain

I travelled with small children

Experiencia muy buena. La guia que tuvimos excelente. Amable y muy versada en la materia nos hizo la visita muy entretenida. Para repetir Translate this opinion into English.

A very good experience. The guide we had was excellent. Friendly and very knowledgeable, she made the tour very entertaining. We'll definitely do it again. Opinion translated. Show original.

I travelled with small children

Apr / 13 / 2025

Anonymous

Apr / 13 / 2025

Karol

Asturias, Spain

I travelled with teenagers

Fantástico! Tomamos el tour de la mañana partiendo desde Caserma Cornoldi, en Riva degli Schiavoni .Nicole fue nuestra guía nos hizo un recorrido genial! es super amable. Translate this opinion into English.

Fantastic! We took the morning tour departing from Caserma Cornoldi in Riva degli Schiavoni. Nicole was our guide and gave us a great tour! She's super friendly. Opinion translated. Show original.

I travelled with teenagers

Apr / 13 / 2025

Raul

Madrid, Spain

I travelled with teenagers

La guía Irene fue buena, con conocimientos y atenta. Lo malo, la cantidad de gente, la organización inicial y los idiomas. Hubiera sido mejor en un solo idioma al ser tantos. Translate this opinion into English.

The guide, Irene, was excellent, knowledgeable, and attentive. The only downsides were the crowds, the initial organization, and the language barriers. It would have been better to have only one language since there were so many. Opinion translated. Show original.

I travelled with teenagers

Apr / 12 / 2025

Anonymous

Apr / 12 / 2025

Anonymous

Apr / 11 / 2025

María Del Mar

Madrid, Spain

I travelled with teenagers

La guía llegó tarde, no había audio guías para todos, se estropeó el micro de la guía y el tour se limitó en ir detrás de ella por las calles de Venecia. El contenido del tour era muy flojo. Ni ofrecieron el viaje por el canal como estaba en la descripción de la actividad ni tampoco estaba disponible el retorno al punto de salida. Después de poner la reclamación solo han devuelto la comisión de Civitatis. Indefensión total.

The guide arrived late, there weren't enough audio guides for everyone, the guide's microphone broke, and the tour was limited to following her around the streets of Venice. The tour content was very weak. They didn't offer the canal trip as described, nor was a return trip to the departure point available. After filing a complaint, they only refunded the Civitatis commission. Total lack of protection.

I travelled with teenagers

Pedimos disculpas por cualquier inconveniente que se pudiera dar durante el transcurso de la actividad. Aun así, agradecemos y tomamos nota de los comentarios con intención de pulir lo necesario. Translate this opinion into English.

We apologize for any inconvenience that may have occurred during the event. However, we appreciate and take note of your comments in order to refine them as needed. Opinion translated. Show original.

Apr / 11 / 2025

Jose

Madrid, Spain

I travelled with my partner

Un desastre, la guía Giorgia, llegó tarde al punto de encuentro. No tenía batería en su micrófono, ni en los que repartió, tampoco tenía para todos. Se dedicó a hablar por teléfono, sin contarnos nada. Hasta que se le acabó la batería y lo único que hizo fue pasearnos por calles sin ton ni son. La gente se perdió del grupo, porque no teníamos ninguna referencia de donde estaba. Contraté idioma español y sin previo aviso, fue en 3 idiomas. Solicito devolucion del importe.

A disaster! The guide, Giorgia, arrived late to the meeting point. She had no battery in her microphone, nor in the ones she handed out, nor enough for everyone. She spent her time talking on the phone, without telling us anything. Until her battery died, and all she did was wander us aimlessly through the streets. People got lost in the group because we had no clue where they were. I booked Spanish, and without prior notice, it was in three languages. I request a refund.

I travelled with my partner

Como explicamos en la página web, la actividad se realiza en español y otros idiomas. Sentimos las molestias ocasionadas por los problemas con las radios. El proveedor seguirá trabajando para minimizar estas situaciones. Se ha hecho el reembolso correspondiente. Translate this opinion into English.

As explained on the website, the activity is conducted in Spanish and other languages. We apologize for any inconvenience caused by the radio issues. The provider will continue working to minimize these issues. The corresponding refund has been issued. Opinion translated. Show original.

Apr / 11 / 2025

Albert Batalla Palau

El Rourell, Spain

I travelled with teenagers

Pues esta vez ha sido un mal tour. * La guia ha venido 10min tarde. * No llevaba suficientes auriculares para todos los asistentes. * A mitat del tour se ha estropeado el audio * Habia opcion de hacer paseo en barca por el canal por 2€. La guia no lo sabia. * La vuelta a la plaza Roma era en barco. No estaba preparado. De barco nada de nada * Las explicaciones en varios idiomas, rapidas y simples. Siempre contento, pero esta vez no.

Well, this time it was a bad tour. * The guide arrived 10 minutes late. * She didn't have enough headphones for everyone. * The audio broke halfway through the tour. * There was an option to take a canal boat ride for €2. The guide didn't know this. * The return trip to Piazza Roma was by boat. I wasn't prepared. Nothing about the boat. * The explanations were in several languages, quick and simple. I'm always happy, but not this time.

I travelled with teenagers

Lamentamos profundamente lo sucedido con las radios, ya que no refleja la calidad habitual del equipo local. Aun así, la guía se esforzó por que tuvierais una buena experiencia. Confirmamos que la vuelta lancha no se pudo realizar por una avería. Se ha hecho el reembolso correspondiente. Translate this opinion into English.

We deeply regret what happened with the radios, as it doesn't reflect the usual quality of local equipment. Even so, the guide made an effort to ensure you had a good experience. We confirm that the boat trip couldn't take place due to a malfunction. A refund has been issued. Opinion translated. Show original.

Apr / 11 / 2025

Sara Sánchez Pérez

Badajoz, Spain

I travelled with my partner

Todo muy mal. Para empezar, la guia llegó tarde... Me dijeron que era porque solamente había un guía... Cuando llega, la visita no es solamente en español como se prometía si no trilingüe... A mitad de la visita, el audioguía no funciona! Y al final, no había lancha para volver al punto de encuentro como se prometía... INCREÍBLE! REEMBOLSO POR FAVOR!

Everything went very wrong. To start with, the guide arrived late... I was told it was because there was only one guide... When she arrived, the tour wasn't only in Spanish as promised, but trilingual... Halfway through the tour, the audio guide stopped working! And in the end, there was no boat to take us back to the meeting point as promised... INCREDIBLE! REFUND PLEASE!

I travelled with my partner

Sentimos lo ocurrido con las audioguías y con la lancha, que no estuvo disponible debido a una avería. Aunque la guía se esforzó por que tuvierais una buena experiencia, eso no es lo que queremos para nuestros clientes. Se ha hecho el reembolso correspondiente. Translate this opinion into English.

We're sorry about the incident with the audio guides and the boat, which was unavailable due to a breakdown. Although the guide made an effort to ensure you had a good experience, that's not what we want for our guests. A refund has been issued. Opinion translated. Show original.

Apr / 10 / 2025

Anonymous

Apr / 10 / 2025

Jesús

Melilla, Spain

I travelled with my partner

Nuestra guía lo hizo bien, pero nos pareció demasiado rápido y no daba tiempo a preguntar. El que fuese en italiabo/español tampoco ayudó. Quizá no sea culpa de ella y sí del tema del idioma. Lo que nos enseñó perfecto y aclaratorio. Translate this opinion into English.

Our guide was good, but we thought it was too fast and didn't give us time to ask questions. The fact that it was in Italian/Spanish didn't help either. Maybe that's not her fault, but the language issue. What she taught us was perfect and enlightening. Opinion translated. Show original.

I travelled with my partner

Apr / 09 / 2025

Anonymous

Apr / 08 / 2025

Giovanni

Melendugno, Italy

I travelled with small children

Apr / 06 / 2025

Daniele

Genova, Italy

I travelled with my partner

Apr / 05 / 2025

Cristina Pulze

Italy

I travelled with my partner

Apr / 03 / 2025

Anonymous

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Rialto & Jewish Quarter Tour - Reviews

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