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Transfers in Venice

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

4519

284

Type of traveler

Person traveling alone (25)

Couple (236)

Group of friends (183)

Family with small children (108)

Family with adolescent children (201)

See only reviews with text

08 / 05 / 2022

Lorna

Penicuik , United Kingdom

Very good communication between office, driver and ourselves. Francesco, our driver met us in the arrival hall and took us to meet our water taxi and made sure the taxi knew where we were being dropped off. Not the cheapest way to travel but more relaxing and less stressful, particularly with heavy bags, than having to navigate buses, taxis, buying tickets etc with family travelling too. Worth the cost to arrive in Venice in comfort and style.

I travelled with teenagers

07 / 30 / 2022

Jeffrey Kindley

New York, The United States

My wife and I were so pleased to be picked up at the airport by your driver and escorted to the water limousine which took us to our destination at the Biennale Gardens. It was an easy and beautiful trip.

I travelled with my partner

07 / 28 / 2022

Mericarmen

United States Minor Outlying Islands

Excellent! Prompt and kind service.

I travelled with teenagers

07 / 25 / 2022

Bonnie

United States Minor Outlying Islands

It was great. We enjoyed the boat ride. I thought it went all the way to the airport but that wasn't an issue. The water taxi driver greeted us by name. Both drivers were helpful and friendly.

I travelled with teenagers

07 / 21 / 2022

Michael Katz

Woodland Hills, United States Minor Outlying Islands

Per the instructions received from you, the taxi operator was supposed to wait for us at the designated pickup point. The taxi wasn’t there when we came out of the train station. When I called the phone number for assistance I was told that I wasn’t waiting at the designated pickup point, which wasn’t the case. When my wife called and suggested that the trip be canceled and we’ll find another taxi, the operator advised that a taxi is on the way and will be at the designated pickup point soon.

We spoke to the staff and they informed us that as soon as you called they sent the water taxi to St. Mark's Square. We have given instructions to improve the information on the voucher to prevent problems such as the one you have experienced.

I travelled with teenagers

07 / 20 / 2022

Mordi Ben Zikri

Arad, Israel

Our flight was delayed and I have personly called to you and informed that we will arrive at 23:00 insted of 9:40, even that no representive waited for us, we were forced to take the bus. I want a full refund.

We have confirmed that the service could not be carried out due to an internal error in the local provider's system. We are very sorry for the inconvenience caused. We confirm that a refund has been processed.

I travelled with teenagers

07 / 14 / 2022

Michael Skibo

Riverside, United States Minor Outlying Islands

On-time and perfect in every way

I travelled with teenagers

07 / 10 / 2022

Shanyu Ji

United States Minor Outlying Islands

Great service!

I travelled with teenagers

07 / 04 / 2022

Monika

Venice , Italy

Great service got picked up at the airport and dropped of at the accomodation. Very helpfull and friendly.Thanks heaps

I travelled with teenagers

07 / 03 / 2022

Mark Dunkley

Toronto, Canada

amazing service! Highly recommend to others. Drivers waiting for us (car and boat) meant for a quick transfer from the airport to hotel. Nice cars and boats too. Very clean. Italy is hot! Didn’t wAnt to be waiting in the heat for cars, trains or ferries. I will use this service from now on whenever we visit Venice.

I travelled with small children

06 / 29 / 2022

Laura Brand

United Kingdom

Wonderful transfer. Made the trip stress free.

I travelled with my partner

06 / 27 / 2022

Laura Brand

Great Yarmouth, United Kingdom

The driver waited despite delays and was happy and cheery the whole time. It made our journey so pleasant!

I travelled with my partner

06 / 26 / 2022

Adrian

United Kingdom

The transfer was fine, but it wasn't quite as expected. I expected to be taken a short distance by taxi and then transferred to Venice by boat, and dropped at our apartment. The taxi took us over the bridge and the boat transferred around the bottom of the island and just dropped us as at the Piazza San Marco. I regret not just queueing for a water taxi at the airport and enjoying the unique journey into Venice. I couldn't recommend this to anyone visiting Venice.

As Venice is surrounded by canals, transfer services are by car from the airport to Piazzale Roma and then continue by water cab. If the hotel booked has its own dock, the client is dropped off there. In the case of your hotel, it did not have its own dock so the closest arrival point to the hotel was St. Mark's Square. We are sorry if your expectations were not met, but you have to realize the peculiarities of Venice.

I travelled with teenagers

06 / 24 / 2022

Daniel Truscott

Melbourne, Australia

Bruno was a legend really helpful.

I travelled with friends

06 / 22 / 2022

Philip

United Kingdom

An absolutely wonderful first class service. What an amazing way to enter Venice.

I travelled with my partner

06 / 20 / 2022

Patricia Poncia

Malaga, Spain

we were met at Treviso Airport by Bruno, who was charming. He carried our luggage and was an excellent driver. He escorted us to the water taxi. The water taxi was fantastic. An excellent service overall. Thank you, we will use you again.

I travelled with teenagers

06 / 17 / 2022

Anonymous

The United States

Seamless transport to hotel via van and water taxi. Everything was on time and the drivers were very friendly.

I travelled with teenagers

06 / 17 / 2022

Anonymous

Hamilton , United States Minor Outlying Islands

Reservation was easy to make and communication regarding where we were supposed to meet the driver were easy to understand and accurate.

I travelled with friends

06 / 16 / 2022

Cecile Mouton

Oostkamp , Belgium

Ontvangst in het Frans. Ondanks het late uur, 23.45 toch een goede service Translate this opinion into English.

Reception in French. Despite the late hour, 23.45 still a good service Opinion translated. Show original.

I travelled with my partner

06 / 12 / 2022

Tom

Ireland

drivers are on time, easy to deal with, very helpful. highly recommend particularly for a short stay in Venice. a lot quicker and more comfortable than public transport

I travelled with teenagers

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