If you want to hire a transfer service from the hotel to the airport, we recommend calculating two and a half hours before your flight departure in Venice (Marco Polo Airport) and three hours before your flight departure from Treviso Airport.
If you choose "Hotel in Venice" as your destination, the water taxi will take you to the hotel pier. If the hotel does not have its own pier, we will stop at the closest one and you will have to walk to the hotel (normally not more than 100 metres).
If you choose "Piazzale Roma", the service finishes in this square. This is the best drop off point for Ca' Doge, Santa Chiara and AC Hotel Venezia, as well as other nearby hotels.
Our customers' reviewsThese are genuine reviews written by our customers.
5 out of 6,001 reviews
05 / 28 / 2023
The transfer was good and the drivers very professional. Our issue was with the communication and tone of text message. They had to change our pick up from the Hotel to a location 13 minute walk away. My dad is elderly so we booked privately to make it easier. We understood that outside events can cause changes, but perhaps the company would have known in advance and warned us, not message us so late just the evening before. They did move it to a 5 minute walk which was very good of them.
05 / 27 / 2023
Wolverhampton , United Kingdom
Excellent pick up and transfer. Very easy and comfortable. Wonderful view of Grand Canal on way in. Highly recommend.
05 / 18 / 2023
Auburn, Wa, The United States
Long wait at airport after initial contact. Driver arrived in Mercedes and was OUTSTANDING!! Water taxi was efficient, helpful and clean.
05 / 17 / 2023
The transfer was NOT as was paid for and confirmed prior to our trip. We were dropped off at the public San Marco Pier instead of our hotel. Operator indicated water was too high but it was LOW TIDE when we arrived and other water taxis were stopping at the hotel. Another operator indicated that this happens often with some of the taxi companies so beware. It ended up being a 10 minute walk with our luggage to the hotel.
The local provider has indicated to us that it is not possible for the type of water taxi they have to pass under bridges when the tide is high. You were dropped off as close to your accommodation as possible. We are sorry for any inconvenience this situation may have caused you. We will keep an eye on the service to confirm that it is running smoothly.
05 / 15 / 2023
Las Vegas, The United States
When we arrived, there was no one there to meet us. I walked and asked around and was told that I was looking in the right area. Ten or fifteen minutes after we got to the arrivals area, I found our driver. All went well after that!
The driver always waits in the arriving hall. Sorry for any confusion. We are very pleased to know that you could find your driver without any further problems.