Palazzo delle Prigioni Tour - Reviews

Rating of the activity

8 / 10

7.9727272727273 220 reviews | 3,263 travellers

23 traveler-submitted photos

Customer scoring

103

Type of traveler

Traveling alone (16)

Couple (95)

Group of friends (20)

With small children (33)

With older children (14)

Reviews from real clients who booked our products.

See only reviews with text

Oct / 11 / 2025

Anonymous

Oct / 04 / 2025

Marilena

Roma, Italy

I travelled with small children

Giulia ci ha accolti con un gran sorriso, ragazza giovane ma molto competente. Non è la prima volta che utilizzo questo sito per le escursioni, super consigliato a prezzi ragionevoli! Translate this opinion into English.

Giulia welcomed us with a big smile; she's young but very knowledgeable. It's not the first time I've used this site for excursions. Highly recommended, the prices are reasonable! Opinion translated. Show original.

I travelled with small children

Sep / 30 / 2025

Maria Clara

Barcelona, Spain

I travelled with my partner

Sep / 23 / 2025

Chiara

Portoscuso, Italy

I travelled with my partner

il tour è stato bellissimo e molto interessante, la guida era molto preparata, interessante e parlava benissimo inglese. Consigliato!! Translate this opinion into English.

The tour was beautiful and very interesting. The guide was very knowledgeable, engaging, and spoke excellent English. Highly recommended! Opinion translated. Show original.

I travelled with my partner

Sep / 15 / 2025

Anonymous

Sep / 02 / 2025

Anonymous

Aug / 13 / 2025

Valeria

Caba, Argentina

I travelled with my partner

Aug / 05 / 2025

Roberson Charles

Llerena, Spain

I travelled by myself

Jul / 23 / 2025

Judith Crespo Puig

Rafelcofer, Spain

I travelled with teenagers

Jul / 22 / 2025

Anonymous

Jul / 17 / 2025

Marta

Barcelona, Spain

I travelled with teenagers

La actividad es algo entretenida aunque los carteles que vas encontrando y la audioguía no coinciden.

The activity is somewhat entertaining, although the signs you find and the audio guide don't match.

I travelled with teenagers

Sentimos este desajuste respecto a los comentarios. Pasamos nota de ello para mejorar el servicio. Nos alegramos que, a pesar de esto, se haya disfrutado el tour. Translate this opinion into English.

We apologize for this discrepancy with the comments. We've taken note of it to improve our service. We're glad that, despite this, you enjoyed the tour. Opinion translated. Show original.

Jan / 08 / 2023

Jordan Beljuli

Torino, Italy

I travelled with my partner

Il ragazzo guida(credo Marco) studente giovanissimo di criminologia è stato magnifico. Attento, preciso, facile da seguire è disponibile per dubbi e domande, davvero un’ottima guida che ci ha permesso di vivere appieno la visita alle prigioni. Raccomando al 100%, grazie ancora per la tua gentilezza Translate this opinion into English.

The guide boy (I think Marco) a very young criminology student was magnificent. Attentive, precise, easy to follow, he is available for doubts and questions, a truly excellent guide that allowed us to fully experience the visit to the prisons. I recommend 100%, thanks again for your kindness Opinion translated. Show original.

I travelled with my partner

Jan / 07 / 2023

Lorenzo

Italy

I travelled with my partner

In visita a Venezia per un weekend, siamo rimasti molto soddisfatti dell'organizzazione e della nostra guida. Giovane, molto preparata (conosceva ogni dettaglio richiesto e sapeva dare risposta alle curiosità dei visitatori in modo coerente, sintetico ed esaustivo). Consiglio! Translate this opinion into English.

Visiting Venice for a weekend, we were delighted with the organization and our guide. Young, very prepared (she knew every required detail and knew how to respond to visitors' curiosities in a coherent, concise and exhaustive way). Advise! Opinion translated. Show original.

I travelled with my partner

Mar / 03 / 2025

Patrick

Bordeaux, France

I travelled with teenagers

Nous avons eu la chance d'avoir le guide pour nous trois seuls. Celui-ci était très sympathique et instructif, jusqu'à mimer avec humour ses propos. Un vrai comédien de la Commedia dell'arte ! La visite est passionnante, pas trop longue (environ 1 heure),. Translate this opinion into English.

We were lucky to have the guide all to ourselves. He was very friendly and informative, even humorously miming his words. A real Commedia dell'arte actor! The tour is fascinating, not too long (about 1 hour). Opinion translated. Show original.

I travelled with teenagers

Jun / 02 / 2023

Ana Karina Velázquez Pérez

Tenerife, Spain

I travelled with my partner

La visita fue buena por parte de los guía, el único inconveniente, es que a la hora de la contratación, en la descripción de dicha actividad comentaba que era en inglés, italiano, francés y otros idiomas, cuando acudimos no hablaban en español, pero los guías intentaron hacerlo lo más cómodo para nosotros, gracias por parte de ellos. Como sugerencia se le solicita que especifique mejor la descripción de la actividad para evitar contratar este servicio y no disfrutarlo al 100% como estaba planif Translate this opinion into English.

The visit was good on the part of the guide, the only drawback is that at the time of hiring, in the description of said activity it commented that it was in English, Italian, French and other languages, when we went they did not speak Spanish, but the guides tried to make it as comfortable for us, thanks from them. As a suggestion, you are requested to better specify the description of the activity to avoid contracting this service and not enjoying it 100% as planned. Opinion translated. Show original.

I travelled with my partner

Feb / 14 / 2023

Nazaret Wyler

Dompierre, Switzerland

I travelled with my partner

Le guide est sympa. Mais il doit faire le tour en 4 langues différentes. On fait donc beaucoup plus long et la dedans il fait tellement froid que c'est pas très correct.. au moins il faut avertir que le tour es fait en différentes langues au même temps..

I travelled with my partner

Comme indiqué sur notre site, cette activité est réalisée en plusieurs langues. Nous regrettons que l'expérience ne se soit pas déroulée comme prévu. Nous prenons en compte tous les commentaires afin d'améliorer la qualité de nos services.

Jan / 04 / 2023

Giorgia

Vimercate, Italy

I travelled with my partner

Visita del 04/01 alle 14. Il ragazzo è stato davvero gentile e disponibile, ha dovuto ripetere tutte le informazioni in due lingue e questo ha causato un po' di lungaggine, alla fine si è vistato un paio di celle (uomo e donna) e quello che era il tribunale, siamo stati fortunati poiché c'era una mostra delle torture e il ragazzo ha spiegato in modo molto esaustivo come venivano usate, scusandosi anche se urtava la sensibilità di qualcuno.

I travelled with my partner

Mar / 20 / 2022

Melania Lannunziata

Pavia, Italy

I travelled with my partner

Per il tour delle prigioni abbiamo avuto la fortuna di rincontrare Esra, la guida che il giorno prima ci aveva accompagnati nel tour in gondola... Che dire, non potevamo essere più felici di così! Esaustivo e chiaro, senza mai essere noioso. Il modo in cui passa fluentemente da una lingua all'altra ha lasciato tutti di stucco. Esra è la guida che si vorrebbe trovare in ogni tour! Translate this opinion into English.

For the tour of the prisons we were lucky enough to meet Esra again, the guide who had accompanied us the day before on the gondola tour ... What can I say, we couldn't be happier! Comprehensive and clear, without ever being boring. The way he fluently switches from one language to another has left everyone stunned. Esra is the guide you would like to find on every tour! Opinion translated. Show original.

I travelled with my partner

Sep / 04 / 2025

Laura Trujillo

Spain

I travelled with my partner

El audio guía no están actualizado con las salas ya que no se correspondía con las instrucciones facilitadas

The audio guide is not updated with the rooms as it did not correspond to the instructions provided.

I travelled with my partner

Sentimos las molestias ocasionadas a este respecto. Recomendamos comentar cualquier incidencia respecto a los comentarios grabados para que esto se pueda solucionar al momento. Translate this opinion into English.

We apologize for any inconvenience this may cause. We recommend reporting any issues regarding recorded comments so that they can be resolved immediately. Opinion translated. Show original.

Aug / 19 / 2025

Anonyme

Sainte Foy Les Lyon, France

Très peu de salles, petit. Seulement quelques salles concernées. Les autres salles sont vide ????

Very few rooms, small. Only a few rooms affected. The other rooms are empty ????

Nous sommes désolés que l'expérience n'ait pas été à la hauteur de vos attentes. Le parcours est celui indiqué dans l'itinéraire décrit. Translate this opinion into English.

We're sorry the experience didn't meet your expectations. At Civitatis, we want to offer our customers the best possible experience. That's why we take all feedback into account to improve. Opinion translated. Show original.

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