St. Mark's Basilica + Pala D’Oro Guided Tour - Reviews

Rating of the activity

7.90 / 10

7.8666666666666 45 reviews | 546 travellers

9 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (2)

Couple (15)

Group of friends (6)

With small children (3)

With older children (10)

Reviews from real clients who booked our products.

See only reviews with text

Jun / 14 / 2025

Marina

Valencia, Spain

I travelled with teenagers

Aunque tuvimos un problema con la reserva lo solucionaron con mucha profesionalidad y rapidez. Agradecer a nuestra guía Lila sus explicaciones, su interés, su implicación y su paciencia, para que nuestra familia pudiera disfrutar de la belleza de San Marcos. Translate this opinion into English.

Although we had a problem with the reservation, it was resolved very professionally and quickly. We would like to thank our guide, Lila, for her explanations, interest, involvement, and patience, allowing our family to enjoy the beauty of San Marcos. Opinion translated. Show original.

I travelled with teenagers

May / 12 / 2025

Nanci Trevisan

Casilda, Argentina

I travelled with friends

May / 09 / 2025

Guillermo

Palma De Mallorca, Spain

I travelled with my partner

Apr / 29 / 2025

Anonymous

Spain

I travelled with my partner

La guía encantadora pero la visita dentro de la Basílica son 30 minutos, la hora y cuarto que anuncian es porque sales desde otro punto y hay que ir andando hasta allí. Para el precio que tiene y como se anuncia, debería de ser esa hora y cuarto dentro de la Basílica y que explicase lo más importante dando la vuelta a todo. No lo recomiendo porque no lo tienen bien organizado.

The guide was lovely, but the tour inside the Basilica is 30 minutes long. The advertised hour and a quarter is because you leave from another location and have to walk there. For the price and the way it's advertised, it should have been that hour and a quarter inside the Basilica, with the tour explaining the most important points. I don't recommend it because it's not well organized.

I travelled with my partner

Sentimos que la experiencia no se haya ajustado del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We're sorry that the experience didn't quite meet expectations. At Civitatis, we only want our customers to have the best possible experiences. To that end, we take note of all comments with the intention of improving. Opinion translated. Show original.

Apr / 29 / 2025

Fernando

Las Vegas, The United States

La guía Bianca excelente, muy conocedora, el sitio precioso, me hubiera gustado que incluyera la subida al balcón con la explicación que seguramente sería muy interesante con ella. Translate this opinion into English.

The guide Bianca was excellent, very knowledgeable, the place was beautiful. I would have liked her to include the climb to the balcony with the explanation, which would surely have been very interesting with her. Opinion translated. Show original.

Apr / 15 / 2025

Ana Maria Martin-forero Bravo

Spain

I travelled with teenagers

La guía muy profesional y explica todo fenomenal Translate this opinion into English.

The guide was very professional and explained everything wonderfully. Opinion translated. Show original.

I travelled with teenagers

Apr / 14 / 2025

Anonymous

Barcelona, Spain

I travelled with my partner

La guia no llegó a la hora acordada y no llevaba el cartel con el número para identificarse, como nos habían indicado. Si no preguntamos nuevamente en la oficina todavía estaríamos allí esperando. Desorganización para el precio elevado. La guia muy competente con buen conocimiento y gran cultura. El aparato de audioguia no se oia bien.

The guide didn't arrive at the agreed time and wasn't wearing the sign with the identification number, as we had been told. If we hadn't asked again at the office, we'd still be waiting there. Disorganization for the high price. The guide was very competent, knowledgeable, and highly educated. The audio guide was difficult to hear.

I travelled with my partner

Sentimos si la guía no llegó a la hora y si la información del correo de confirmación no fue suficiente. En casos así, os pedimos que llaméis al número que también compartimos con vosotros. Aun así, pasaremos vuestros comentarios para que mejoren en lo posible. Translate this opinion into English.

We apologize if the guide didn't arrive on time and if the information in the confirmation email wasn't sufficient. In such cases, we ask that you call the number we also shared with you. We'll pass on your feedback so we can improve as much as possible. Opinion translated. Show original.

Apr / 11 / 2025

Anonymous

Oct / 25 / 2024

Rhinagil Gil

Madrid, Spain

I travelled with teenagers

Nos gustó mucho, aunque muy masificado, comprensible por el lugar que es, la guíe muy encantadora pero no se entiende 100% su español. Es pasable pero a veces cuesta y la radio fallaba en distancia corta, no admite mucha distancia y es difícil por la masificación de gente que al final no puedes ir pegada al guía. Translate this opinion into English.

We really liked it, although it was very crowded, which is understandable considering the place it is. The guide was very charming but her Spanish is not 100% understandable. It is passable but sometimes it is difficult and the radio failed at short distances, it does not allow much distance and it is difficult because of the masses of people so in the end you cannot stay close to the guide. Opinion translated. Show original.

I travelled with teenagers

Sep / 03 / 2024

Rosa Maria

Barcelona, Spain

I travelled with teenagers

Hice la visita al Palacio Ducal y Catedral;El encuentro fué un poco complicado ya que no me avisaron que tenía que hacer un checking y mi hija y yo estuvimos esperando y buscando al guía un tanto nerviosas….por el tema de las visitas todo muy bien,los guías daban buenas explicaciones y estaban muy interesantes…Me hubiera gustado que explicaran los detalles de la catedral también por el exterior ….gracias! Translate this opinion into English.

I visited the Ducal Palace and Cathedral; the meeting was a little complicated since they didn't tell me that I had to check in and my daughter and I were waiting and looking for the guide a little nervous... Regarding the visits, everything went very well, the guides gave good explanations and were very interesting... I would have liked them to explain the details of the cathedral from the outside as well... thank you! Opinion translated. Show original.

I travelled with teenagers

Aug / 10 / 2024

Jonatan Deniz Heras

Las Palmas De Gran Canaria, Spain

I travelled with teenagers

Muy recomendable si quieren evitar colas y entender, más allá de observar, las maravillas que encontrarán en el interior de la Basílica de San Marcos. Visita muy agradable, con explicaciones sencillas y que nos hizo entender algo más sobre la historia de esta fantástica ciudad de Venecia. Translate this opinion into English.

Highly recommended if you want to avoid queues and understand, beyond observing, the wonders that you will find inside the Basilica of San Marco. Very pleasant visit, with simple explanations that made us understand a little more about the history of this fantastic city of Venice. Opinion translated. Show original.

I travelled with teenagers

Apr / 05 / 2025

María Jose

Madrid, Spain

I travelled with my partner

Muy bien las explicaciones de la guía, se nota que le gusta su trabajo, no dudaría en volver a hacer otra visita con ella. En cambio la guía que tuvimos en el Palacio Ducal, fue un poco más escueta en las explicaciones y comentarios. Translate this opinion into English.

The guide's explanations were excellent; you can tell she loves her job. I wouldn't hesitate to take her on another tour. On the other hand, the guide we had at the Ducal Palace was a bit more concise in her explanations and comments. Opinion translated. Show original.

I travelled with my partner

Mar / 28 / 2025

Anonymous

Brazil

I travelled by myself

Excelente., foi bem explicados pelos guias . O tour foi pontual e organizado. Recomendo Translate this opinion into English.

Excellent, the guides explained everything well. The tour was punctual and organized. I recommend it. Opinion translated. Show original.

I travelled by myself

Oct / 26 / 2024

Jose Antonio Pastor Martinez

Albacete, Spain

I travelled with friends

Oct / 25 / 2024

Esther

Spain

I travelled with my partner

La guía normal sabía lo que hacía y lo hacía interesante pero duro menos de una hora la entrada valía 6 € y me cobraron 29 € por la vvisita no la recomiendo

The normal guide knew what he was doing and made it interesting but it lasted less than an hour. The entrance cost €6 and they charged me €29 for the visit. I do not recommend it.

I travelled with my partner

En Civitatis nos aseguramos de mantener los precios de las actividades que fijan sus proveedores. Es posible que puedan encontrarse distintas ofertas una vez en destino, pero ninguna incluye los mismos servicios que ofrecemos nosotros. Translate this opinion into English.

At Civitatis we make sure to maintain the prices of the activities set by their suppliers. It is possible that you may find different offers once you arrive at your destination, but none of them include the same services that we offer. Opinion translated. Show original.

Oct / 18 / 2024

Alicia

San Sebastian, Spain

I travelled with friends

Luisa, nuestra guia en español nos ha explicado no solo sobre la historia de San Marcos, su catedral, su plaza, sino tambien sobre Venecia en general, su situacion actual, su problematica.....ha sido un placer oirla. Translate this opinion into English.

Luisa, our guide in Spanish, explained to us not only about the history of San Marcos, its cathedral, its square, but also about Venice in general, its current situation, its problems... it was a pleasure to listen to her. Opinion translated. Show original.

I travelled with friends

Oct / 15 / 2024

Maria Smith

Santiago Del Estero, Argentina

Muy interesante, la guía josefina muy buena, supo contarnos y evacuar dudas, muy claramente. El palacio Ducal una belleza y mucha historia en él. Recomendable. Translate this opinion into English.

Very interesting, the Josefina guide was very good, she knew how to tell us and answer our questions very clearly. The Ducal Palace is beautiful and has a lot of history in it. Recommended. Opinion translated. Show original.

Oct / 07 / 2024

Maria Fueyo

Asturias, Spain

I travelled by myself

La guía fue excelente. Totalmente recomendable. Translate this opinion into English.

The guide was excellent. Totally recommended. Opinion translated. Show original.

I travelled by myself

Oct / 01 / 2024

Manuel

Spain

Muy apurado todo. No me dejan poner regular.

Everything is very rushed. They won't let me put regular.

Nuestro equipo local se esfuerza por realizar la visita completa dentro del tiempo ofertado. Sentimos si el ritmo que se siguió no resultó del agrado de todos los participantes. Seguiremos esforzándonos por mejorar en este o cualquier otro aspecto que sea necesario. Translate this opinion into English.

Our local team strives to complete the entire tour within the time offered. We are sorry if the pace followed was not to everyone's liking. We will continue to strive to improve in this or any other aspect that may be necessary. Opinion translated. Show original.

Sep / 30 / 2024

Andres

Hartford, The United States

I travelled with my partner

Muy buena guía. Mucho conocimiento de los lugares visitados nos hubiera encantado que hubiera sido nuestra guía del palacio ducal. Excelente Translate this opinion into English.

Very good guide. Very knowledgeable about the places we visited. We would have loved for him to have been our guide at the ducal palace. Excellent Opinion translated. Show original.

I travelled with my partner

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St. Mark's Basilica + Pala D’Oro Guided Tour - Reviews

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