St. Mark's Basilica + Doge's Palace Tour & Tickets - Reviews

Rating of the activity

9.10 / 10

9.0544345081536 1,901 review | 19,523 travellers

196 traveler-submitted photos

Customer scoring

1022

585

168

Type of traveler

Traveling alone (79)

Couple (770)

Group of friends (194)

With small children (107)

With older children (311)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 13 / 2024

Juan Carlos

Barcelona, Spain

I travelled with teenagers

Ha ido muy bien,la guía nos lo ha explicado todo muy bien.Lo único que nos hemos puesto algo nerviosos por qué nos dijisteis que buscaramos un cartel amarillo que pusiese mitting point y no ha sido así,pero bueno el chico que estaba allí ha estado atento y a ido a nuestro encuentro.Aparte de esto,buena experiencia !!! Translate this opinion into English.

It went very well, the guide explained everything very well. The only thing was that we got a little nervous because you told us to look for a yellow sign that said mitting point and that wasn't the case, but hey, the guy who was there was attentive and went to meet us. Apart from that, a good experience!!! Opinion translated. Show original.

I travelled with teenagers

Aug / 13 / 2024

Maribel

Spain

Se nos estropeó una radio y no llevaba ninguno de sustitución. El precio de esta visita guiada es alto así que al menos debería llevar la guía uno extra para contratiempos. La guía llamó a la oficina para intentar conseguir otro pero no pudo. Si no quieren que los free tour les coman más terrero deben ser diferenciadores ahora que los free tour están obligados a llevarlos y además siempre llevan más de uno de repuesto. La guía con conocimiento pero poca empatía

One of our radios broke down and we didn't have a spare. The price of this guided tour is high so the guide should at least bring an extra one for setbacks. The guide called the office to try to get another one but couldn't. If they don't want the free tours to eat up more ground they should be different now that the free tours are obliged to carry them and they always carry more than one spare. The guide has knowledge but little empathy

Nuestro equipo revisa todos los equipos de sonido antes de cada actividad. Sentimos si, aun así, hubo algún problema con ellos. Seguiremos trabajando para que esto no ocurra. Translate this opinion into English.

Our team checks all sound equipment before each activity. We are sorry if there was any problem with it. We will continue to work to ensure that this does not happen again. Opinion translated. Show original.

Aug / 10 / 2024

Eva

Valencia, Spain

I travelled with friends

La visita fue muy bien. Nuestra guia tenia mucha informacion que darnos aunque le costó hacerse entender en castellano por la gran cantidad de datos historicos que quiso trnasmitir. Se echa en falta mas “batallitas” que datos historicos… pero en general recomendable. Translate this opinion into English.

The visit was very good. Our guide had a lot of information to give us, although it was difficult for her to make herself understood in Spanish because of the large amount of historical information she wanted to convey. It is missing more “war stories” than historical information… but in general it is recommendable. Opinion translated. Show original.

I travelled with friends

Aug / 07 / 2024

Eva

Spain

I travelled with teenagers

La guia fue muy amable y las explicaciones muy interesantes. Lo que no me gusto es que no se advirtiese, en el moment o de contratar la visita, del código de vestimenta . Esto supuso un coste adicional innecesario teniendo en cuenta el precio de la actividad. Translate this opinion into English.

The guide was very friendly and the explanations were very interesting. What I didn't like is that there was no notice, at the time of booking the visit, of the dress code. This represented an unnecessary additional cost considering the price of the activity. Opinion translated. Show original.

I travelled with teenagers

Aug / 04 / 2024

Elliot

Mouscron, Belgium

I travelled with teenagers

Visitar la Basílica de San Marcos y el Palacio Ducal, ya de por si impresionantes, junto a una guía local experimentada, con un amplio conocimiento de la historia de la ciudad, hacen que la experiencia sea aún más memorable. Además, antes de entrar a la Basílica, hacemos un corto paseo descubriendo secretos de la ciudad que a simple vista pasan desapercibidos. Muy recomendable. Translate this opinion into English.

Visiting the already impressive St. Mark's Basilica and Doge's Palace, along with an experienced local guide with extensive knowledge of the city's history, makes the experience even more memorable. Furthermore, before entering the Basilica, we take a short walk discovering secrets of the city that at first glance go unnoticed. Highly recommended. Opinion translated. Show original.

I travelled with teenagers

Aug / 02 / 2024

Pam Yedra

Mexico

I travelled with teenagers

El recorrido por la Basílica de San Marcos fue una experiencia excepcional. La guía, Cristina, demostró un profundo conocimiento del lugar y lo transmitió de manera clara y envolvente. Su amabilidad y atención al detalle hicieron que cada momento del tour fuera enriquecedor, respondiendo a todas nuestras preguntas con paciencia y entusiasmo. Translate this opinion into English.

The tour of St. Mark's Basilica was an exceptional experience. The guide, Cristina, demonstrated a deep knowledge of the place and conveyed it in a clear and engaging way. His kindness and attention to detail made every moment of the tour enriching, answering all our questions with patience and enthusiasm. Opinion translated. Show original.

I travelled with teenagers

Jul / 20 / 2024

Anonymous

Zaragoza, Spain

I travelled with small children

Lugar de encuentro, a lo mejor un poco lejos de la entrada. Pero muy bien, puntualidad, nos dieron aparatos con auriculares para escuchar a la guía. Explicación y guía muy bien. Muchas gente, íbamos como en procesión, pero debe ser normal en estas fechas. Me gustó. Translate this opinion into English.

Meeting place, maybe a little far from the entrance. But very good, punctuality, they gave us devices with headphones to listen to the guide. Very good explanation and guide. Many people, we went as if in a procession, but it must be normal on these dates. I liked. Opinion translated. Show original.

I travelled with small children

Jul / 16 / 2024

Iker

Cantabria, Spain

I travelled with small children

Fue un tour fantástico, pese a la calor que hacia. La guia lo hizo muy ameno, tenía un humor excelente, lo explico todo fenomenal y nos hizo reir en mas de una ocasión, lo volveria a hacer con civitatis ya que llevo dos tours y han sido los dos una maravilla. Muy atentos con todos. Translate this opinion into English.

It was a fantastic tour, despite the heat. The guide made it very enjoyable, he had an excellent humor, he explained everything phenomenally and made us laugh on more than one occasion, I would do it again with civitatis since I have taken two tours and both have been wonderful. Very attentive to everyone. Opinion translated. Show original.

I travelled with small children

Jul / 10 / 2024

Anonymous

Oviedo, Spain

I travelled with my partner

La visita a la basílica fue a toda prisa con pocas explicaciones. La guía por momentos iba muy rápido y hacía que se perdiera la señal del audio. En el Palacio Ducal tuvimos algo más de tiempo, pero nada especial. En general, no nos pareció una visita guiada de calidad. Hemos hecho otras y lamentablemente, esta no está al nivel.

The visit to the basilica was rushed with little explanation. The guide at times went very fast and caused the audio signal to be lost. At the Doge's Palace we had a little more time, but nothing special. Overall, we did not find it to be a quality guided tour. We have done others and unfortunately, this one is not up to the level.

I travelled with my partner

Los guías hacen lo posible por respetar los tiempos de la visita realizando el recorrido al completo y proveyendo todas las explicaciones necesarias. Aun así, sentimos si el ritmo seguido resultó acelerado. Ya hemos tomado nota de los comentarios para seguir mejorando. Translate this opinion into English.

The guides do their best to respect the visit times by completing the entire tour and providing all the necessary explanations. Even so, we feel if the pace followed was accelerated. We have already taken note of the comments to continue improving. Opinion translated. Show original.

Jul / 04 / 2024

Eloy

Cáceres, Spain

I travelled with small children

Buenas explicaciones por parte de la guía, entramos también en zona prisiones desde el palacio Ducal, pasando por el famoso puente de los Suspiros. En este tour la entrada va acompañada por otra entrada para la biblioteca pudiendo verla cualquier otro día. Todo genial Translate this opinion into English.

Good explanations from the guide, we also entered the prison area from the Doge's Palace, passing through the famous Bridge of Sighs. On this tour, the ticket is accompanied by another ticket for the library and you can see it any other day. Everything is great Opinion translated. Show original.

I travelled with small children

Jun / 26 / 2024

Jose Angel

Madrid, Spain

I travelled by myself

Excelente explicación con muchos conocimientos. La explicación es claras y concisas incluyendo anécdotas interesantes. Muy recomendable. Lo único es que deberían dejar más claro el punto de encuentro del tour y que hay que pasar por la tienda antes para recoger los auriculares. Translate this opinion into English.

Excellent explanation with a lot of knowledge. The explanation is clear and concise, including interesting anecdotes. Highly recommended. The only thing is that they should make the tour meeting point clearer and that you have to stop by the store first to pick up the headphones. Opinion translated. Show original.

I travelled by myself

Jun / 12 / 2024

Antonio

Madrid, Spain

I travelled by myself

Imprescindible visitar la Basílica de San Marcos y el Palacio Ducal si vas a Venecia. La guía era nativa de Venecia pero hablaba muy bien el español. Aunque llovió a ratos pudimos hacer la visita sin mayores problemas. Interesante y completa para estos dos monumentos, a los que entramos rápidamente, sin esperas. Por ponerle un pero, un poco cara. Translate this opinion into English.

It is essential to visit St. Mark's Basilica and the Doge's Palace if you go to Venice. The guide was a native of Venice but spoke Spanish very well. Although it rained at times we were able to make the visit without major problems. Interesting and complete for these two monuments, which we entered quickly, without waiting. To give it a but, a bit expensive. Opinion translated. Show original.

I travelled by myself

May / 30 / 2024

Sonia

Barcelona, Spain

I travelled with my partner

Punto de encuentro fácil de localizar, en el Campo de San Zaccaria. Nuestra guía, Ana Lisa, fue genial, explicaciones increíbles, muy atenta y amable. Nos retransmitió mucho conocimiento sobre Venecia, el Palacio Ducal y la Basílica de San Marco. Recomendable al 100% Translate this opinion into English.

Easy to find meeting point, in the Campo de San Zaccaria. Our guide, Ana Lisa, was great, incredible explanations, very attentive and friendly. He relayed a lot of knowledge to us about Venice, the Doge's Palace and the Basilica of San Marco. 100% recommended Opinion translated. Show original.

I travelled with my partner

May / 27 / 2024

Micaela Ivana

Valencia, Spain

I travelled by myself

La organización no fue correcta: comenzamos con retraso, a una pareja le modificaron el horario (su visita era a las 14:00 y los unieron a nuestro grupo a las 14:45) y además les entregaron mal los tickets, ya que tenían incluido la Pala d'Oro y en el primer ticket no lo especificaba. Además una señora se perdió de la mitad del tour al no poder subir a la terraza puesto que el acceso es solo por escaleras... deberían informar que no es una actividad apta para todos. La guía estuvo muy bien.

The organization was not correct: we started late, a couple's schedule was changed (their visit was at 2:00 p.m. and they joined our group at 2:45 p.m.) and they also received the wrong tickets, since they had included the Pala d'Oro and on the first ticket it did not specify it. Also, a lady missed half of the tour because she couldn't go up to the terrace since access is only by stairs... they should inform you that it is not an activity suitable for everyone. The guide was very good.

I travelled by myself

Sentimos los desajustes de organización que se hayan podido ocasionar. Tendremos todo esto en cuenta para que no se vuelva a repetir, y seguir mejorando el servicio. Nos alegramos de que a pesar de esto se haya disfrutado la visita. Translate this opinion into English.

We are sorry for any organizational disruptions that may have been caused. We will take all this into account so that it does not happen again, and we continue to improve the service. We are glad that despite this you enjoyed your visit. Opinion translated. Show original.

May / 13 / 2024

Amaia

Bilbao, Spain

I travelled with my partner

La cantidad de gente que había hacía imposible ver nada tranquilamente. Sólo en nuestro grupo íbamos 22. Tardamos 15 minutos en entrar a la Basílica, y eso que era por la entrada de las visitas guiadas (todas a la misma hora). Cuando salimos apenas había gente haciendo esa cola. No se indica suficientemente qué hay que hacer cuando llegas, porque tú esperas un guía con el que contactar y lo que hay es una cola para acceder a un pequeño local en el que te dan los auriculares y las entradas.

The amount of people there made it impossible to see anything peacefully. There were 22 of us in our group alone. It took us 15 minutes to enter the Basilica, and that was because of the entrance for the guided tours (all at the same time). When we left there were barely any people waiting in line. There is not enough information on what to do when you arrive, because you are waiting for a guide to contact and what there is is a queue to access a small place where they give you headphones and tickets.

I travelled with my partner

Sentimos que el servicio no estuvo del todo a la altura de lo esperado. Aun así, podemos confirmar que se desarrolló, como de costumbre, de acuerdo con la descripción de nuestra web. Agradecemos y tomamos nota de los comentarios para valorar posibles mejoras. Translate this opinion into English.

We feel that the service was not entirely up to expectations. Even so, we can confirm that it was developed, as usual, in accordance with the description on our website. We appreciate and take note of the comments to assess possible improvements. Opinion translated. Show original.

May / 11 / 2024

Maria Belen Ramirez Santiago

Madrid, Spain

I travelled with my partner

Sin duda un imprescindible en Venecia, tanto el palacio como la basílica hay que visitarlos y mejor con guia, pues Venecia tiene mucha historia. Nuestra guía tenía muchos conocimientos, podías preguntarla cualquier cosa que se la sabía. En todo momento nos explicó cada detalle y rincón de ambos sitios, tanto de arte, hechos históricos, monumentos, pintura. Translate this opinion into English.

Without a doubt a must in Venice, both the palace and the basilica must be visited and better with a guide, because Venice has a lot of history. Our guide was very knowledgeable, you could ask her anything she knew. At all times he explained to us every detail and corner of both places, both art, historical facts, monuments, painting. Opinion translated. Show original.

I travelled with my partner

May / 11 / 2024

Antonio

Murcia, Spain

I travelled with my partner

Una experiencia inolvidable, la guía nativa hablaba español a la perfección, es una amante de Venecia y conocedora del arte y pintura de estos dos soberbios enclaves venecianos. Nos instruyó en medida del tiempo disponible de todo tipo de detalles, todos quedamos encantados. Visita muy recomendable. Translate this opinion into English.

An unforgettable experience, the native guide spoke Spanish perfectly, she is a lover of Venice and knowledgeable about the art and painting of these two superb Venetian enclaves. He instructed us in all kinds of details within the time available, we were all delighted. Highly recommended visit. Opinion translated. Show original.

I travelled with my partner

May / 11 / 2024

Anonymous

Spain

I travelled with friends

Al principio un descontrol. Te dicen que estés 15 minutos antes y el guía aparece media hora tarde y sin número identificador para seguirle. En cuanto a los conocimientos de la guía que era una mujer italiana ( Luisa) eran muy buenos y salvaron la falta de organización de la empresa

At first a lack of control. They tell you to be 15 minutes early and the guide shows up half an hour late and without an identification number to follow him. As for the knowledge of the guide, who was an Italian woman (Luisa), they were very good and saved the company's lack of organization.

I travelled with friends

Se trabaja duramente para mejorar en la organización de esta y cualquier otra actividad que lo necesite. Ya hemos extendido los comentarios a nuestro equipo local para que sean tenidos en cuenta. Translate this opinion into English.

We work hard to improve the organization of this and any other activity that needs it. We have already extended the comments to our local team so that they can be taken into account. Opinion translated. Show original.

May / 02 / 2024

Guillermo

Madrid, Spain

I travelled with my partner

El tour está bien, se ven muchas cosas en muy poco tiempo. Las explicaciones son interesantes y la guía hablaba Español bastante bien (no siendo nativa). Por poner alguna pega, algunas zonas son muy agobiantes por la cantidad de gente y el ritmo se hace un poco frenético a veces, no dan tiempo para pararse y observar.

The tour is good, you see a lot of things in a very short time. The explanations are interesting and the guide spoke Spanish quite well (not being a native). To make a point, some areas are very overwhelming due to the number of people and the pace becomes a little frenetic at times, there is no time to stop and observe.

I travelled with my partner

Apr / 26 / 2024

Jane

United Kingdom

I travelled with my partner

The skip the line tours were definitely worth it on what was a very busy weekend in Venice. The guide was friendly, fluent in English and incredibly knowledgeable, but his accent was fairly strong and he spoke quite quickly, so at times it was hard to follow.